Just pulled this from microsoft.public.smartphone....
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I've just spoken to Mike (I.D. # 80206 / 877-331-6456 ext 2237) at 2nd Level
Support for Motorola. He confirmed that Motorola has made a decision NOT to
patch existing or known issues with this phone. Below is the physical
address we can write to for complaints.
Motorola Executive Complaints
1307 Algonquin Rd.
Schaumberg, IL. 60196
WHY aren't they addressing this? Becuase SmartPhone 2002 development has
stopped since 2003 is now the defacto standard by Microsoft. Motorola
suggested people write to complain.
This is disgusting. The MPx220 which he indicated comes out in February
fixes these issues with SmartPhone 2003 but the phone is heavier, has a
camera (which I DON'T want) and has an external antenna (which I DON'T
want).
Yes, according to the tech Motorola has no intention of offering a
SmartPhone 2003 upgrade.
I've spoken to the district manager for our local AT&T Wireless office.
He's going to contact his Motrola rep directly to confirm these comments.
I'll post an update as soon as I know more.
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Bear in mind this is from a conversation with a Moto Rep, and he could have his info wrong...... still, if its true then its a bummer