Ted
Jul 31 2006, 03:23 PM
Can anyone tell me where I can get the Windows XP USB driver for the MPX220? The link to download from the Moto web site does not work. I've called Moto support and the said I don't need a USB driver. But when I connect the MPX220 to my computer, Windows finds a new "USB device", starts the new hardward wizard and prompts to search for the new driver which it can't find. I've tried this on several computers with the same result. And I've tried different data cables. Interestingly, one a 3rd computer I tried, it did find the correct driver on it's own and installed properly so I don't suspect a problem with the phone itself.
Any suggestions??
smeg36
Jul 31 2006, 09:40 PM
Do you have Activesync installed? Activesync is the software you need to connect a Windows Mobile device to a Windows PC. It includes the driver needed. You can get it at
www.windowsmobile.com.
Ted
Jul 31 2006, 10:22 PM
Yes, I do have ActiveSync 3.8 installed. In fact, I used my MPX200 with this computer before I bought the MPX220 and it worked fine.
When the phone is connected, Windows treats it like an unknown USB device. I found the smartphone.inf from
http://www.imei-check.co.uk/ and pointed Windows to that file but it doesn't recognize it.
Any other ideas?
Nidza
Jul 31 2006, 10:40 PM
smartphone.inf is only when the phone is off, for flashing purposes. While phone is on and for synchronizing, all you need is, as smeg36 said, Activesync. Most recent version is 4.2. Maybe you have cable or phone issues. Try to sync it with bluetooth, it's much more elegant, and BT USB adapters are so cheap.
Ted
Jul 31 2006, 10:58 PM
I installed Activesync 4.2 and it works fine now! Thanks for the help...