Printable Version of Topic

Posted by: dwhitelaw

My USB Charging has quit working
Using the Desktop Cradle without AC Adaptor. USB Charging is enabled. Been doing that forever.
Have tried:
USB Fast Charging
USB Slow Charging
Diff. USB Ports
Hard Reset
Putting battery in 2nd battery slot- No lights come on

Best I can figure is, it started after:
-Phone totally died and hard reset itself or
- After I installed ActiveSync 3.8

Is there a fuse or something in the cradle that may have fried?
I think I've tried everything else.

Posted by: GrYph0n

I don't think I could ever use a USB charge with the cradle. I always had to plug the A/C cord into the wall. I could USB charge with my retractable cable though. Weird.

Posted by: Guitar1969

The cabled sre different - The OEM cradle requires the AC Adapter to be used as well(Unless you modify the USB Cable - search the interent) in order to charge. The newer retractible cables charge as well as sync. I use a retractable cable, as well as an asftermarket cradle on my IPAQ H5455, which syncs and charges with just the usb cable, but I had to search for it. It is ridiculous that HP does not combine this as well, but they love to sell you additional parts.

Posted by: dwhitelaw

Well I have never used the AC adaptor. Always left the cradle plugged into my computer. The battery is good, but not that good, Its been about 6 months.
But now its not working.
Sent an email to HP support. I'll let you know when I get a reply.

Posted by: muchomorek

you can charge the H6315without using AC adaptor just plug it into USB ports.

there is no indication of charging the battery using USB no light flashing or blinking

Posted by: dwhitelaw

Got my reply email-
"We think there is a problem with your cradle"- NO S**T
"Please try a different cradle"- Oh yeah, I knew I've been carrying around that extra cradle for something. Like I have one in my back pocket!
"Please contact T-Mobile for repair"- I'm calling