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Posted by: freyes01

I have the following problem every few days when I try to sync my phone (T-Mobile Dash but it also happened with my old MDA) I got the following error: "Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."

I can click 'Explore' through ActiveSync and see my device. It just won't synchronize.

The workaround that I found for this problem is to delete the partnership and then recreate it again, then it starts synchronizing but few days later I get the same error message again.

I'm using ActiveSync 4.5 (final not the beta) but got the same error with 4.2.

I've run the troubleshooter which told me to check Zone Alarm. I followed that guide. I've done a soft reset. The same problem.

I found an advice in other forum about cleaning the Windows/Temp but that directory doesn't exists in my device

I would really like to resolve this problem without doing a hard reset or recreate the partnership every 3 days.

Posted by: Sandi2421

QUOTE (freyes01 @ Feb 26 2007, 09:44 PM)

Posted by: abatis

Check the ActiveSync settings on the phone and be sure your PC firewall is allowing activesync connections.

Posted by: Sandi2421

QUOTE (abatis @ Apr 18 2008, 01:41 AM)

Posted by: Sandi2421

Hi All

anybody know the solution for this.
please do mail the solution.

Cheer;s

sandi

Posted by: Limelight

Not sure if this helps or not, but I was recently pulling my hair out trying to get my i760 to sync up with my Outlook 2007 Contacts. As a result of this fiasco, the PIM.VOL file on my mobile device was corrupted and I lost all my calendar entires & contacts on the phone.

Anyways, this may or may not apply, but I finally found that once I plugged the device DIRECTLY into a USB port on my PC (instead of plugging it into my external USB hub), it started syncing up just fine. No problems since.

Posted by: abatis

Same thing happens on my wife's machine. Direct USB syncs fine, external hub charges but no sync.