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> Agile Messenger and other IM apps not working on Voq
howard2dot0
post Feb 15 2006, 12:20 AM
Post #1


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Group: Members
Posts: 3
Joined: 15-February 06
Member No.: 11,267
Phone: Voq
Carrier: T-Mobile



I have a problem that I am hoping someone has the solution to...
I have a Sierra Wireless Voq A10 with which I can surf the web just fine (both WAP and HTML sites), but none of my instant messenger apps seems to work on it (i.e. Agile Messenger, IM Plus, even the builit-in MSN Messenger).
Both Agile and IM+ were able to connect to my AIM, Yahoo, and MSN accounts only the first time I installed them, then after about 15 minutes they all stopped being connected to the servers. I even uninstalled them and reinstalled them again to be sure, and the same thing happens (i.e. only works for 15 min after the install, then quits working.)
Has anyone else had this problem?
Below is my Data Connection configuration:

Phone: Sierra Wireless Voq A10 running SmartPhone 2003 Second Edition with T-Mobile's $5.99 T-Mobile Web Option

Proxy Connection:
Connects from: WAP Network
Connects to: The Internet
Proxy: 216.155.165.50:8080
Type: HTTP
User name:
Password:

GPRS Connections:
Connects to: WAP Network
Access Point: wap.voicestream.com
User Name:
Password:
Primary DNS: 216.155.165.50
Secondary DNS: 0.0.0.0
IP address:

Pocket Internet Explorer Connections Setting:
Automatically detect settings CHECKED
Select network: The Internet

Any help is greatly appreciated.
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smeg36
post Feb 15 2006, 12:46 AM
Post #2


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From: Miami Beach
Member No.: 1,045
Phone: HTC Touch
Carrier: Sprint/Nextel



I'm betting it is the plan, not the program or phone. I haven't tried the new T-Mobile plans, but I don't think they allow secure connections. For instance, try going to a https site and see if it will let you. If it doesn't that is the problem. The IM programs require a secure connection, and I don't think you have one.


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abatis
post Feb 15 2006, 02:48 AM
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Joined: 10-December 03
From: Denver, Colorado
Member No.: 626
Phone: Samsung i760
Carrier: Verizon
Secondary Carrier: Sprint
PocketPC: Other



I pulled out the Voq on T-Mo with T-zones and I cannot connect to MSN. Not the phone - the plan. Web works fine like MSN Mobile.


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Main : Samsung i760 - Verizon
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howard2dot0
post Feb 16 2006, 06:28 AM
Post #4


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Group: Members
Posts: 3
Joined: 15-February 06
Member No.: 11,267
Phone: Voq
Carrier: T-Mobile



Thank you both for replying.
I tried to go to https://adwords.google.com/select/ using Internet Explorer and I was able to get there.
Also, even now, when I uninstall the Agile Messenger, then reinstall it, it will work perfectly for about 15-30 minutes then it stops connecting to the server.
Any help will be greatly appreciated.
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