QUOTE (smeg36 @ Jan 12 2007, 07:58 PM)
It sounds like you may have a hardware issue on your hands. If you've tried a hard reset and still can't hear any sound from either the speakerphone or earpiece you most likely have a wire loose somewhere. At first I was thinking the system volume was just turned completely down or off, but if it remains that way after a hard reset that isn't the case. You are talking about using the reset program on the phone, not just turning it off and back on, right?
Many thanks for the response
Yes a complete loss of everything installed programs, settings, sync items.
Strange thing is that the phone is in absolutely like new condition so must be some sort of production problem with this one. Not sure if I am wild about cracking open the case but then not a lot to loose unless I ebay it "as is" with the problem.