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> HTC Touch (ELF) P3450 problem with Synchronization, ctiveSync: Synchronization cannot be completed successfully. Reconnect
post Apr 17 2008, 10:27 AM
Post #1


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Posts: 6
Joined: 14-April 08
Member No.: 16,261
Phone: HTC Touch
Carrier: Other
Google Talk ID: sandeep.navale@gmail.com

Hi All,

I was expecting somebody knows the solution for this problem

Problem: I have HTC Touch (Black one) P3450 from last few days while I
connect my device to PC i am getting
below error message.

error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop

I had restarted my device many time also I had reinstall ActiveSync
4.5 to my PC.
but as the relationship between PC and Mobile device is not identified
it will giving me above error.

Please help.

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post Apr 17 2008, 03:46 PM
Post #2

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Posts: 4,428
Joined: 5-January 04
From: Miami Beach
Member No.: 1,045
Phone: HTC Touch
Carrier: Sprint/Nextel

I'm not entirely certain with the GSM Touch, but here's a possible solution. Find the USB to PC setting (on my Sprint Touch you go to Start/Settings/System, and there is USB to PC. On the VZW Touch I just got for review you go to Start/Settings/Connections). It is probably in Start/Settings/Connections. Open the program, and uncheck the box 'Enable advanced network functionality'. Try connecting it to your PC, and see if it works now.

Phone: Sprint Touch Pro
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