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> MPX220 Freezes while charging
MAK
post Feb 18 2007, 07:04 PM
Post #1


Newbie


Group: Members
Posts: 1
Joined: 18-February 07
Member No.: 15,083
Phone: MPx220
Carrier: Alltel



Hello,

I have a MPX220 and it had been working fine so long and i love this phone. Recently it started giving problems while it is in the charger. When i put it in the charger, it is fine for sometime and when it reaches the full capacity (almost 4 bars in the battery) the phone freezes and there is only a white screen. I have to manually remove the battery and put it again to get it charged.

Any suggestions on why it is happening and how it can be resolved?

Thanks
MAK
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awarner
post Feb 22 2007, 01:26 PM
Post #2


MS-MVP / MoDaCo.com


Group: MGN Ultimate
Posts: 223
Joined: 8-February 04
Member No.: 1,721
Phone: HTC Wizard
Carrier: T-Mobile
PocketPC: HTC



Very strange, normally a white screen is reserved for a corrupted OS or when flashing the ROM and an error occurs.
As removing the battery fixes this the only other time I have seen a white screen is when there has been an error reading the storage card.

First thing to try is to remove the storage card before charging just to eliminate this part, if you still get the white screen then you could try a hard reset to wipe the phone and restore it to it's factory settings. You will then need to reinstall your applications and sync your contacts etc.


--------------------
awarner Microsoft MVP Mobile Devices & Staff Team Leader modaco.com
SPV, E100, E200, C500, C550, C600 (MoDaCo Edition), MPX200, MPX220, Voq Pro, Mio 8380, JasJar, Vario

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