IPB

Welcome Guest ( Log In | Register )

 
Reply to this topicStart new topic
> How do you get any positive results from Motorola?
griffee
post May 6 2004, 10:35 AM
Post #1


Senior Member


Group: Members
Posts: 59
Joined: 16-November 03
Member No.: 329
Phone: MPx200
Carrier: AT&T Wireless/Cingular
PocketPC: Other



I need an insider tip! Is it time of day to call, special department to talk to, special email, .....? Every time I call Motorola I spend ~30min on the phone with someone who is "researching" my part/problem/question and then get transferred to someone less helpful or even told to "call back in 2 weeks"!

My last call was kind of funny because my service rep put me on a 3-way call with a parts rep who was giving her the same "line" and it was obvious she was just as annoyed with that person as I was.

Anyway, I have the phone with the DTMS (sic) issue and occasional buggy Microsoft type problems. It'd sure be nice to get a "fixed" one.
Go to the top of the page
 
+Quote Post
Sean
post May 9 2004, 08:06 PM
Post #2


Site Founder
Group Icon

Group: Senior Admin
Posts: 1,920
Joined: 28-October 03
From: Endicott, NY
Member No.: 1
Phone: Cingular Blackjack
Carrier: AT&T Wireless/Cingular
PocketPC: HTC
MP3 Player: iPod Nano
PMC: Creative Zen
Google Talk ID: murphy dot sean at g mail dot com



For that I would say flash your OS to the generic but if you don't want to, let me see if I can get a number/contact for you...


--------------------
Sean Murphy
Editor
Mobile Gadget News

Main Devices - Cingular 8125, Sony/Ericsson GC83 Edge Card, PSP, Creative ZEN PMC, iPod Nano, Mobile Crossing BT GPS
Go to the top of the page
 
+Quote Post
griffee
post May 10 2004, 05:04 PM
Post #3


Senior Member


Group: Members
Posts: 59
Joined: 16-November 03
Member No.: 329
Phone: MPx200
Carrier: AT&T Wireless/Cingular
PocketPC: Other



I haven't wanted to flash the ROM because I don't have a copy of the original ROM in case I screw things up. AND, what version of ROM should I really seek out...aren't there several with different problems?
Go to the top of the page
 
+Quote Post

Reply to this topicStart new topic
1 User(s) are reading this topic (1 Guests and 0 Anonymous Users)
0 Members:

 

RSS Lo-Fi Version Time is now: 29th March 2024 - 07:29 AM