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Well...a normal "soft" reset is just power cycling the phone. I think you're try to do a "hard reset" which is turning the phone off, press that round blue button and the power button at the same time.
If you're right, the "normal reset" is "hard reset". Does everybody give me ideas about?
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That's all I can answer because I don't know what error message is unless you tell us. And, "officially" there is no Windows Mobile 5.0 ROM update for the MPx220.
I also touch Microsoft website, in Windows Mobile page, it also show SmartPhone MPx220 as banner. I think WM5 support MPx220.
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I say go ahead and do it.......its an easy way to turn your phone into a paperweight.
Can you give me your detail idea? Have you already install WM5 on MPx220?
Please give me your instructions. Very thanks.