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I received my phone 5 days ago and I have called ATT and they have no idea of who I am nor has my phone number been assigned. I was asked to call Amazon to see if I can clear up what happened. I fully plan on canceling and putting in my tmobile SIM. My question is should I get this all resolved so I can cancel or leave well enough alone as it appears they do not know who I am. As of now 5 days after my email from Amazon with my number I still do not have service.
I would say that is a screw up on Amazon's part...if you have a number your phone should be active with AT&T...if it's not then, yes, it is time to call up Amazon and find out what's going on.
I had noticed my phone had activated after coming out of a meeting...and I immediately checked my amazon account and my home email to find I had received my number. I immediately called up AT&T and had it cancelled...(which now I regret since I am back with AT&T, ah well)