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> MPX200, T-Mobile and Exchange Activesync
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post Apr 8 2004, 12:44 AM
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Nobody had the answer on how to set up activesync over the air on a Motorola MPx200 using T-mobile GPRS connectivity. So here it is for those poor souls lost in the wilderness of misinformation, missing information, and a general lack of comprehendable documentation from Microsoft...

This information is provided as-is, with no warranty of any kind. Use at your OWN RISK!

This REQUIRES the T-Mobile VPN/Internet package (Now available for $19.99 a month). It ABSOLUTELY WILL NOT WORK with the free WAP or $4.99 WAP plans or the $9.99 T-Zones Pro plan so don't bother trying. While you might get it to work once in a while, the only supported and guaranteed plan is the VPN/Internet plan.

1) Install Exchange 2003 (Small Business Server is the best option for a single server implementation)
2) Install a certificate (self-signed, purchased, whatever)
3) Configure Outlook Web Access to use "Forms Based Authentication" (you can Google this if you don't know how)
4) Open port 443 (HTTPS) and direct it to your Exchange server
5) MAKE SURE OWA WORKS from OUTSIDE your network!

That is ALL you need to do for Exchange. The tough part is the phone.

1) I am assuming you have deleted your data connections for AT&T. Even better if you have flashed the phone with the original firmware
2) Press PROGRAMS -> SETTINGS -> DATA CONNECTIONS
3) Press MENU -> EDIT CONNECTIONS -> PROXY CONNECTIONS
4) Press MENU -> ADD

DESCRIPTION: T-Zones WAP Proxy
CONNECTS FROM: The Internet
CONNECTS TO: WAP Network
PROXY: 216.155.165.50
TYPE: WAP
USER NAME: <blank>
PASSWORD: <blank>

5) Press DONE
6) Press MENU -> ADD

DESCRIPTION: T-Zones SWAP Proxy
CONNECTS FROM: The Internet
CONNECTS TO: Secure WAP Network
PROXY: 216.155.165.50
TYPE: WAP
USER NAME: <blank>
PASSWORD: <blank>

7) Press DONE
8) Press DONE
9) Press GPRS CONNECTIONS
10) Press MENU -> ADD

DESCRIPTION: T-Zones GPRS
CONNECTS TO: The Internet
ACCESS POINT: internet3.voicestream.com
USER NAME: <blank>
PASSWORD: <blank>
PRIMARY DNS: 216.155.165.50
SECONDARY DNS: 216.155.165.51
IP ADDRESS: <blank>

11) Press DONE
12) Press MENU -> ADD

DESCRIPTION: T-Zones WAP
CONNECTS TO: The Internet
ACCESS POINT: internet3.voicestream.com
USER NAME: <blank>
PASSWORD: <blank>
PRIMARY DNS: 0.0.0.0
SECONDARY DNS: 0.0.0.0
IP ADDRESS: <blank>

13) Press DONE
14) Press DONE
15) Press DONE
16) Setting for the DATA CONNECTIONS page:

INTERNET CONNECTION: Automatic
WORK CONNECTION: Automatic
WAP CONNECTION: Automatic
SECURE WAP CONNECTION: Automatic

17) Press DONE
18) Press DONE
19) Press PROGRAMS
20) Open INBOX
21) Press MENU -> OPTIONS
22) Press E-MAIL SETUP
23) Press CONNECTION

USERNAME: Your Windows domain login name
PASSWORD: Your Windows domain password
DOMAIN: The NETBIOS name of your Windows Domain
SERVER NAME: The external FQDN (Fully Qualified Domain Name) name of your Exchange server
SAVE PASSWORD: Your call. If you don't you have to enter it every time.
LOGGING: DO NOT SET THIS TO NONE! It won't sync if this is none. I recommend VERBOSE.

24) Press DONE
25) Press DONE
26) Press DONE
27) Press your HOME key
28) If you already have a partnership on your desktop for the phone, DELETE IT.
29) Drop the phone in the cradle
30) Create a new partnership. You WILL GET AN ERROR if you are using a self-signed cert. The next step fixes this
31) Once the sync operation ends you need to tell the phone NOT to verify the server's digital certificate. Download the MS program to disable certificate checking (http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-8E94-530A67614DF1&displaylang=en)
32) Run the program which extracts three files. PAY ATTENTION to where you export the files!
33) Click START -> RUN and type CMD in the box and press <ENTER>
34) In the command window type the drive letter where you extracted the files (C:, D:. etc) and press <ENTER>
35) Type CDPATH TO THE EXTRACTED FILES and press <ENTER>
36) Type "CERTCHK OFF" without the quotes and press <ENTER>
37) Take the phone out of the cradle again
38) Power cycle the phone (Turn it off then back on)
39) Put the phone in the cradle and ActiveSync should complete without any errors
40) Remove the phone from the cradle
41) Press PROGRAMS
42) Open INBOX
43) Press MENU -> OPTIONS
44) Press E-MAIL SETUP
45) Press CONNECTION and change the SERVER NAME. Everything else remains unchanged.

SERVER NAME: The FQDN (Fully Qualified Domain Name) of your Exchange server as seen from the outside world

46) Press DONE
47) Press DONE
48) Press DONE
49) Press your HOME key
50) Press PROGRAMS
51) Press ACTIVESYNC
52) Press SYNC

If all goes well you are now connecting to your internal Exchange server over GPRS and syncronizing changes with your Exchange account.

Good luck!
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abatis
post Apr 8 2004, 12:21 PM
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Fanatastic work.


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Slacker
post Apr 8 2004, 02:50 PM
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If someone else uses these instructions and has a problem please provide some feedback. I might have missed a step or something that will prevent it from working for you. And these are as much for me as anyone else, cause I know I will nuke my phone and have to set all this up again...


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padawan
post Apr 28 2004, 10:04 PM
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i just tried the settings and get an CONNMGR_33 error ... i have signed up for the Pro plan and have waited for over 24hrs but still the same problem. i know that OMA works ... other employees at the company are using it with ATTWS. any ideas on what i could try?
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Slacker
post Apr 28 2004, 11:47 PM
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I think you pasted the wrong error. Check out this site:

http://www.cewindows.net/faqs/activesync/mis.htm


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bradyr
post May 12 2004, 06:31 PM
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I can't make this work on my mpx200 with t-mobile - I have signed up for the pro tzones, but that isn't helping.

however, last week I was out of town and roamed to the cingular network and it worked there. Back on my home t-mobile, it's back to not working.

I called t-mobile and they seem to have no idea what activesync over the internet is - they claim they don't support it.

is there anything that I can do to find help somewhere?
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Slacker
post May 13 2004, 01:25 AM
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Mine stopped working last week. Not sure why but I will be on the phone tomorrow with T-Mobile.


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benschwartz42
post May 13 2004, 04:51 PM
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I am having the same issue. Was working fine last week...
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bradyr
post May 13 2004, 06:26 PM
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QUOTE
I am having the same issue. Was working fine last week...
Does anyone have this working with T-mobile right now?
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Slacker
post May 14 2004, 04:53 PM
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I got it. It seems that T-Mobile changed their internet3.voicestream.com connection to block port 443. I revised my instructions located here to reflect the change.

To change it if you already configured your phone:

1) Press PROGRAMS -> SETTINGS -> DATA CONNECTIONS
2) Press MENU -> EDIT CONNECTIONS
3) Select GPRS CONNECTIONS and press the blue action button
4) Select T-ZONES WAP and press the blue action button
5) Change the entry in the ACCESS POINT field from wap.voicestream.com to internet3.voicestream.com
6) Press DONE
7) Press DONE
8) Press DONE
9) Press DONE
10) Press DONE
11) Press the HOME key

Now try to sync again. I set mine up this morning and have been able to sync about 15 times today so far. Did I mention I love unlimited internet?
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benschwartz42
post May 17 2004, 11:27 PM
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This was working great for a few days, but stopped working for me today.

Anyone else?
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mohanram
post May 17 2004, 11:54 PM
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I upgraded to TZones Pro with the hope of being able to access Exchange over Active Sync. But I am unable to perform Exchange Active Sync.

Raj
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Slacker
post May 18 2004, 12:27 AM
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How long did you wait after adding the Pro to your plan? They tell you 2 - 3 hours on the phone for it to work. LIES! LIES I TELL YOU! It took mine just shy of 24 hours.

If you are having problems you should be getting specific error messages. What are they?


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bradyr
post May 18 2004, 01:09 AM
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QUOTE
How long did you wait after adding the Pro to your plan? They tell you 2 - 3 hours on the phone for it to work. LIES! LIES I TELL YOU! It took mine just shy of 24 hours.

If you are having problems you should be getting specific error messages. What are they?
The told me 24 hours - it's been over a week and I haven't been able to get it to work - I believe I have the data communications settings set as specificed above. In my case i'm getting Internet_29 - synchronization failed. informaiton cannot be synchronized becase a connection to the network was not detected. Check you device connection settings and try again.
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mohanram
post May 18 2004, 02:08 AM
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Its been more than 4 days since I was upgraded. The error I get is

"The server could not be reached. This can be caused by temporary network conditions or because an incorrect name was entered"
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Slacker
post May 18 2004, 09:45 PM
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So you dont get an error like "INTERNET_29"?

Try this: from an outside network connect your phone as a GUEST with ActiveSync. Will it sync with your Exchange server using the computer as a proxy?


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Motorola MPX200
HP Ipaq 5550
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Slacker
post May 26 2004, 09:19 AM
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Ok I think I have got it now. I have a trouble ticket open with Tier 2 Data at T-Mobile to figure out the issue and it seems one of my settings was wrong above. I have edited both of my posts so they contain the correct information. Basically you need to change everywhere that you have "wap.voicestream.com" to "internet3.voicestream.com" and it REQUIRES their VPN and Internet access plan (19.99) to be guaranteed to work. It will occasionally work even with their free WAP service but they only way they actually support is with the VPN and Internet plan.

Let me know if you are still having issues or if it works for you.


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HTC TyTN II
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Motorola MPX220
Motorola MPX200
HP Ipaq 5550
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bradyr
post Jun 3 2004, 12:08 AM
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nope - still not working - is the VPN and internet access plan different than the T-zones pro plan?
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bradyr
post Jun 3 2004, 12:18 AM
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I just upgraded to the vpn plan - I'll try this in 4 hours and see if it works and let everyone know
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Slacker
post Jun 3 2004, 12:29 AM
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Please do. Every time I talk to those folks I get a different answer. You should see the 3 pages of the trouble ticket I opened. Can you say "clueless"? Sure you can.


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HTC Touch Dual
Motorola MPX220
Motorola MPX200
HP Ipaq 5550
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