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_ Motorola Q _ Software Update Problem

Posted by: mcortina

Is anyone having trouble with the Update Software? The application finds my phone but says it cannot find an Internet connection. I have turned off all firewalls and confirmed the Internet connection is active. Any ideas?

Posted by: smeg36

Did you download the ROM file as well as the update software? You need to have http://direct.motorola.com/hellomoto/motosupport/source/include/MSU_VZW_STAND_ALONE_FIRMWARE_MOL_1.msi in addition to the update software.

Posted by: mcortina

QUOTE (smeg36 @ Aug 31 2006, 01:53 PM) *
Did you download the ROM file as well as the update software? You need to have http://direct.motorola.com/hellomoto/motosupport/source/include/MSU_VZW_STAND_ALONE_FIRMWARE_MOL_1.msi in addition to the update software.


That was the problem. The instructions on the pdf document are backwards. Once the rom file is loaded prior to the Update software it works great. Thanks.

Posted by: smeg36

Cool. So what do you think about the update? I sold my Q before it came, and can't get another until Sprint releases it. I'd love to hear what you think. Better? Worse? Battery life?

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