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KennyC
Posted on: Jan 12 2007, 08:04 PM


Newbie


Group: Members
Posts: 3
Joined: 6-January 07
Member No.: 14,431


Problem solved!

Got a new SIM card but the problem still remained. Eventually I noticed a trend that I could call everyone in my contacts, but no other numbers. Changed the Caller ID option of "Send Caller ID Information" from "Only my contacts" to "Everyone" and all it well! Apparently Cingular has security where if the network doesn't recognize your Caller ID info as being a Cingular number, it won't let the call go through.
  Forum: Other SmartPhones · Post Preview: #57442 · Replies: 3 · Views: 9,604

KennyC
Posted on: Jan 6 2007, 06:05 AM


Newbie


Group: Members
Posts: 3
Joined: 6-January 07
Member No.: 14,431


Whoops, perhaps I spoke too soon. Just popped in my wife's SIM and it worked fine!

Guess I'll be getting a new SIM from Cingular...
  Forum: Other SmartPhones · Post Preview: #57322 · Replies: 3 · Views: 9,604

KennyC
Posted on: Jan 6 2007, 06:02 AM


Newbie


Group: Members
Posts: 3
Joined: 6-January 07
Member No.: 14,431


I just received a Sierra Wireless Voq V11 Smartphone. Phone calls and SMS work great on it. I don't use data, so that isn't an issue.

What I'm unable to do, however, is call any "Cingular" numbers. This includes Voicemail (+19802548962) and Customer Service (611). When I try to do so, I instantly get the generic 'invalid number' tone. What's strange is that the phone successfully downloaded the correct voicemail number AND alerts me that I have new voicemail waiting. I also am unable to dial my own number, probably because Cingular reroutes it to voicemail.

The same thing happens on two other known-working SIM cards in the phone. If I didn't know better, I'd say Cingular is blocking the device...can they even do that?

Any ideas? Thanks!
  Forum: Other SmartPhones · Post Preview: #57321 · Replies: 3 · Views: 9,604


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